Dew Metro Credit Union Limited is a member of Dew Metro Credit Union Group Plc, which is one of the leading financial services institutions in United State with subsidiaries that are market leaders in their respective segments. Having successfully transformed to a retail and commercial banking-led group, Dew Metro Credit Union expects to continue to distinguish itself by delivering exceptional services, while enhancing the growth and achievement of the personal and business aspirations of our customers.

Vision

To be the leading integrated financial services platform with over 25 million active customers.

Mission

To empower our customers to have confidence in realizing their dreams.

Core Values

EXECUTION

• We set clear goals and priorities
• We vigorously follow through on their attainment
• We remove barriers to effectiveness
• We have the right people in leadership roles

PROFESSIONALISM

• We play by the rules
• We uphold integrity
• We pursue personal development and learning (e-learning)
• We treat colleagues and customers fairly

INNOVATION

• We innovate to solve customer problems
• We innovate to reach new customers profitably
• We measure, report to the Board and reward innovation performance
• We dedicate people, processes and capital towards innovation

CUSTOMER FOCUS

• The voice of the customer drives our actions and initiatives
• We are proactive towards our customers’ needs
• We strive to save customers’ time and increase their prosperity